Ian, New York, NY

April 26th, 2017 by

I recently purchased a Buffet R13 from Midwest Musical Imports. The entire process was incredible. Clarinet specialist, Tori Okwabi, was so professional and thorough throughout every step of the process. She truly made me feel like a valued customer. Tori went above and beyond in customer service. Her knowlegde of the clarinet is top notch. I cannot say enough good things about Tori. She is definitley a key factor in me wanting to become a returning customer, as well as encouraging others to use MMI for all of their woodwind needs. I was very impressed with the new store space, large inventory, and professional staff. One other staff member I must mention is Jessica Nelson. She was also incredible to work with--such attention to detail and passion for what she does. Thank you, Midwest Musical Imports for the fantastic experience! I look forward to the next one. All the best, Ian

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