SERVICE OPTIONS
Daily Walk-in Repairs
Thanks to our larger repair staff, we are more readily available to service the day of. We recognize that convenient access to a knowledgeable woodwind repair staff is important to you, and we look forward to seeing our local customer base and visitors as you need our expertise. These convenient Walk-In Repairs will be limited to one hour maximum bench time. We’re confident that when you do need more work done to your instrument than a ‘quick fix’, there are ample options to help get you back into practice, rehearsals and performances with ease!
By Appointment
Our Appointment System has proven to be a great way for busy players to plan repairs in advance. Tori, our Clarinet Specialist and Repair Scheduling Coordinator, would be happy to find an appointment availability that works for you! Do note that as busier seasons near, we may not have as many appointment slots available. It’s always good to call in advance and see what repair option fits your needs best.
Regular Repair Queue
The Regular Repair Queue is still up and running! For schools and overhaul needs, our rolling repair wait time is another suitable option when getting your instrument serviced. Our appointment system and regular repair queue are the most cost effective way to have your instrument repaired at MMI. Call for details about our current wait time.
Rush Repairs
Should the unforeseen happen, we may be able to take on Rush Repairs at an emergency rate. We care about your education, careers, performance schedules and passion for the arts. When you need immediate service, don’t hesitate to call and see what options we can provide! Please note that emergency work including body restoration, crack pinning and key maintenance may be a multiple day process.
Shipping Options
Do you need to ship your instrument to us for repair? Never fear, we ship instruments every day safely and can help you make sure your instrument arrives to us safely. Here are our pointers for safely packing your instrument for shipping.
