I recently purchased a Buffet R13 from Midwest Musical Imports. The entire process was incredible. Clarinet specialist, Tori Okwabi, was so professional and thorough throughout every step of the process. She truly made me feel like a valued customer. Tori went above and beyond in customer service. Her knowlegde of the clarinet is top notch. I cannot say enough good things about Tori. She is definitley a key factor in me wanting to become a returning customer, as well as encouraging others to use MMI for all of their woodwind needs. I was very impressed with the new store space, large inventory, and professional staff. One other staff member I must mention is Jessica Nelson. She was also incredible to work with--such attention to detail and passion for what she does. Thank you, Midwest Musical Imports for the fantastic experience! I look forward to the next one. All the best, Ian
Thanks for the incredible support you and your colleagues serve my students. It really makes an enormous difference for their success in the profession.
Thank you MMI for all the knowledge, care and wonderful service you have provided for so many of us over the years! You are an invaluable resource for musicians everywhere!
I've only heard great reviews about this trial procedure with [Midwest Musical Imports, it was very convenient.
I can't tell you how much I appreciate what you and MMI have done for me as a customer throughout the years. From the moment I first walked up to your table at IDRS 2011, I felt immediately welcomed. I remember you offered me a bottle of water, free basic repairs and then even went out of your way to try bocals with me. I have never had a negative interaction with you or your company and you are, quite honestly, the best company I have EVER worked with for any reason. Thank you so much for getting my old bassoon sold (not to mention selling me my current bassoon which I LOVE). I will always recommend MMI to anyone I know and I expect that I will continue to be a customer for the the long future ahead.
"I just want to thank you for the repair you made recently to a Fox oboe for my daughter at New England Music Camp. Everything went exactly as you said it would - the repair, the schedule and the shipping - and she is delighted to have it with her again. 'It's good!' is praise indeed from this picky teen, so well done!"
Dear Midwest, I just received my oboe and English horn back from you all in the mail, and of course couldn’t wait to get some reeds out and play them. All I can say over and over is, THANK YOU… so very much. In all of my years of playing the oboe, I have never dropped an instrument and so you can imagine that when this happened after work one night I was more than a little bit freaked out. I had been needing to send my oboe somewhere for a long time, but always have a difficult time deciding when is an appropriate time to do so as I need it for work year round. I am so happy that I made the choice to send my instruments to you, and though it is a bit of a trek for them to go between Las Vegas and Minneapolis, I know that I can depend on you from now on! Thanks so much, I can’t wait to get back to working with this great instruments!
I definitely plan to send my oboe to the repair techs at MMI in the future. I don't think my oboe has played this well since I've purchased it!